Marketplace analysis

Understanding your customers online is the first step to improving your results from online channels. Next, it’s benchmarking competitors and looking for partners to work with. We’ll show you how to audit your capabilities and identify the best commercial opportunities.

Our advice on managing marketplace analysis...

Competitor analysis & benchmarking

Know your enemy! There are lots of tools for keeping tabs on them – we’ll show you the best tools and the best free tools!

Our recommended links:

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Customer research & analysis

It pays to always start with the customer when planning your approach whether it’s search, social, email or site design. In this Quick Guide we’ll show how to get closer to your customers using a range of different tools and statistics sources.

Our recommended links:

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Digital marketing laws

There’s no shortage of online laws you need to be aware of… This Quick Guide summarises updates on the main privacy and commercial laws important in different countries.

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Macro environment analysis

You’ll know this as PEST, SLEPT or PESTLE if you’ve studied marketing. We can’t pretend it’s the most exciting part of digital marketing, but you need to stay on top of it if you’re doing your job properly!

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Partner analysis

You need to up your outreach – the Internet is a network so you need to network – we’ll show you how to find partners and work with them.

Our recommended links:

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SWOT analysis

A SWOT is still a great way to show how you’re going to tackle online marketing and get the most from the opportunities. We recommend an Internet-specific SWOT and key issues summary.

Our recommended links:

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Our Quick Guide to marketplace analysis...

What is marketplace analysis?

The most important parts of marketplace analysis for us are covered in sections on:

  • customer analysis – getting closer to the customer to understand their needs and wants to deliver more relevant services and communications
  • competitor analysis – benchmarking to find out where you should do better
  • partner analysis – understanding opportunities to

These are part of the immediate micro-environment as it’s called in the textbooks. We also advise on issues to think about in the wider macro-environment. Of these, reviewing and responding to the opportunities of new digital marketing platforms is the most important part and we cover this continuously in our blog. It’s also important to be aware of changes to Internet marketing law.

Blog posts

More advice

Marketplace analysis success factors

It’s often easy to fail to find the time for analysis if you’re always executing. But with the pace of change of new digital technologies and marketing approaches, it’s important to keep it agile. For digital marketing, we think strategic agility requires these characteristics and requirements for an organization to be successful in its strategy development:

  • 1. Efficient collection, dissemination and evaluation of different information sources from the micro and macro-environment.
  • 2. Efficient process for generating new strategies based on creating new value for customers.
  • 3. Efficient research into potential customer value against the business value generated.
  • 4. Efficient implementation of prototype of new functionality to deliver customer value
  • 5. Efficient measurement and review of results from prototypes to revise further to improve proposition or to end trial.

Tools and Software

Please let us know your comments on our Quick Guide to marketplace analysis. Tell us what you like, don't like or other ideas of what it should include. Thanks!

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