Join our free Improving Digital Performance Summit on July 15th

Explore our Digital Marketing Strategy and Planning Toolkit

The best free marketing tools that every hands-on marketer should use in 2020

Author's avatar By Dave Chaffey 24 Mar, 2020
Essential Essential topic

Our recommended free online tools for understanding your customers, competitors and campaign, and how you should use them - across 8 marketing analysis activities

I find that when running training courses, the tools I recommend to help marketers are always popular, especially free tools...

I originally created this list in 2012, but keep it updated as new tools are released and some tools become paid! If you're relooking at your marketing strategy/budget, why not consider implementing some of these tools?

There's a diverse mix of free tools available, one of the enjoyable aspects of working in digital marketing today. I’ll start with the most widely used. Please let us know about the “essential free tools” you use in the comments.

For the full comprehensive list - check out our free guide to digital marketing tools, which was last updated in March 2020. We've structured it around our RACE planning framework covering 30 categories of digital marketing tools that every business that is serious about improving digital marketing needs.

RACE - Reach Essential Digital Marketing Tools Quarter

In this article, I'll cover 8 marketing analysis activities that hands-on digital marketers need to follow.

1. Reviewing brand mentions and the latest developments in your industry

Google Alerts

Many marketers still swear by Google Alerts for reviewing mentions of their brand, campaign hashtags or competitor names by entering keywords, so it’s still widely used. However, it's mainly based on the analysis of sites and misses out on social media mentions.

Talkwalker

To help here I recommend the free Talkwalker Alerts service from the social listening service Talkwalker. Talkwalker’s Free social search also monitors mentions of your brand, hashtags and competitors on social media.

Feedly

Although RSS isn’t “in vogue” as it was 5+ years ago, I still find there’s no substitute for using this as a listening post for developments in your industry. I am recommending Feedly because it's the most popular - so you can see by the 'voice of the crowd' which posts are most popular.

Although feed readers aren't in fashion they are the most efficient way to scan the latest news in different categories. So if you don't use them try out Feedly - our analytics shows it's still one of the most common referrers to Smart Insights - do bookmark us!

Zest

Zest.is is another download that's particularly useful for digital marketing, it's a Google Chrome extension that collects suggested content from users

  • 2. Managing social media updates

Hootsuite and Buffer

I’ve used Hootsuite for posting updates to social networks and reviewing what others are saying for nearly five years now. Hootsuite and Buffer are comfortably the most popular free tools for posting and reviewing social media updates, you probably use them.

But Hootsuite is great as a way of keeping tabs on competitors and influencers too. If you use Twitter lists you can have a stream for each of these which is more practical than following everyone.

  • 3. Finding influencers

There is no single free tool that works well for this. Often using Google or LinkedIn manually are the best way.

A long while ago you could use reputation tools like Klout, Kred or Peerindex, but these have faded. I find that the use of Twitter auto-follow means that this often skews the results.

Influencer tools

LinkedIn sector skills used to be the best source for finding business influencers because of grouping by narrower topics - but LinkedIn killed this - monetization again. LinkedIn advanced search is probably the best replacement.

LinkedIn Skills

Followerwonk

Followerwonk is often mentioned as a free service that can be used to find influencers via their Twitter bio, but this limits it as these examples show. Most marketers I know wouldn't know of the top 3 'influencers' here, instead, they are being rewarded for the use of auto-follow bots.

Right Relevance

For me, Right Relevance is a tool that identifies both publishers and influencers, as this example shows. It is still over-dependent on the text in the bio though, so it's useful to try different alternatives.

Still, I'm interested to know alternatives readers use here - please share via @SmartInsights.

4. Understanding customer search behaviour

Renamed in 2018, and constantly innovating to be the best customer search tool, Google Search Console, when linked with your Google Analytics give you an invaluable insight into your customers' behaviour. You can learn how to use these tools to perform a Gap Analysis and what you can do with this information in my tutorial.

Google Trends is also an essential tool for understanding seasonal search behaviour trends in different countries in real-time.

Google trends

Ubersuggest

Ubersuggest is also useful for summarising the Suggest/Autocomplete behaviour in different countries to check you're covering the main behaviours. It's now owned by Neil Patel.

Ubersuggest

KeywordTool.io

As an alternative, analysis - check out KeywordTool.io. It's like UberSuggest, but with better formatting - I often use this to show how local consumer behaviour differs, for example, I was giving a training workshop to a Shredders manufacturer - quite a different term en France par example:

KeyWord Tool example

  • 5. Competitor site benchmarking

It used to be that Google AdPlanner was unbeatable for comparing audience size and dimension. That's been folded into AdWords as the Campaign Planner and now limited to media sites, but still useful for finding size and quality of audience for partner and media sites and don't forget about the related Google Placement Targeting Tool useful for remarketing and research.

Today, my 'go to' tool for benchmarking is Similar Web, a freemium tool launched in 2013 and offering free stats on all sites including referrers.

Similar Web

  • 6. Off-page backlink analysis for SEO

We are not short of options for this type of insight right now. At the forefront, Majestic and Moz Open Site Explorer have to be the “must use” tools.

I think for non-SEOs, the Backlink History is great for basic benchmarking of competitor success in gaining backlinks although link quality isn’t shown.

Majestic SEO

  • 7. On-page markup analysis for SEO

Hubspot's Site, now Marketing Grader for reviewing on-page for SEO is often mentioned as a useful tool by people on courses.

For reviewing on-page markup like headings and also mobile screen resizing I find Chris Pederick's Web Developer Toolbar for Chrome and Firefox essential. The Moz Toolbar is better from an SEO POV. Here's an example of the overlay to show our 'semantic markup':

  • 8. Understanding overall online marketing effectiveness

I believe that Google Analytics or an equivalent is essential for all who work in marketing to master at some level.

To help here, we have many articles of advice you can access from our Google Analytics hub. The most popular is on using Google Analytics for social media marketing.

Google Analytics

I hope this compilation is useful, what do you find most useful of the digital marketing tools we have covered here and other tools we don't? Please share via @SmartInsights.

Auhtor's avatar

By Dave Chaffey

Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. Dave is editor of the 100+ templates, ebooks and courses in the digital marketing resource library created by our team of 25+ digital marketing experts. Our resources are used by our Premium members in more than 100 countries to Plan, Manage and Optimize their digital marketing. Free members can access our free sample templates here. Dave is a keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. Please connect on LinkedIn to receive updates or ask me a question.

This blog post has been tagged with:

Digital Marketing Tools

Recommended Blog Posts