Access our brand-new Learning Paths with 50% off

Guides and Templates

Q4 2020 online marketing statistics compilation

A single source of the best quality stats to add to your presentation to get buy-in from colleagues or clients

How will this guide help me?

To save you time in searching for the latest, most reliable online marketing benchmarks, our digital marketing statistics compilation gives you a single source of the latest and most reliable sources to help you compare your investments in digital channels and your performance against others.

Our digital marketing statistics resources for our premium members are aimed at saving you time when you need the latest stats for a presentation or report you're working on against a deadline. The visuals of stats are carefully selected to help you make your case for investment in digital marketing to colleagues or clients.

Who is this guide for?

The guide is aimed at helping anyone who needs to make the case for more or different investment in digital marketing by presenting to colleagues or clients (if you work for an agency or as a consultant) .

The guide format is PowerPoint slides - to enable you to easily add charts to your presentations without wasting time looking for the very latest good, quality freely available insights. It contains nearly 100 slides from the highest quality benchmarking sources available.

What does the guide include?

This template is structured around statistics of consumer and business preferences and buyer behaviour for these digital platforms and channels:

  • Overall Internet adoption – showing popularity of desktop and mobile broadband activities
  • Mobile platforms – smartphone and tablet usage and conversion
  • E-commerce – category breakdowns of online sales and offline sales influenced by Internet research
  • Search engines – the popularity of natural and paid search and consumer behaviour and the impact of search engines on purchase. Voice search and digital assistants.
  • Social media – showing the popularity and growth of the different platforms and the most popular activities
  • Email marketing – the popularity of different client platforms
  • Business-to-business marketing – How different digital channels influence leads and sales

Which regions and countries are covered by the report?

Our premium members are based worldwide, in more than 100 countries, so we want to help connect you with the most relevant data for your local markets wherever you are.

However, the majority of consumer panels and published research on digital, mobile, e-commerce and social media adoption focuses on English-speaking markets in the United States and United Kingdom plus Europe.

Australia, Canada, New Zealand, Asia Pacific, The Middle East (West Asia), Africa and South America tend to be less well served by consumer panels and reports, but we reference English-language reports on these where they have good quality data. We also reference more detailed global reports referencing individual countries.

Our digital marketing statistics – adoption and usage compilation template gives you a single source of the latest and most reliable sources of online statistics to save you the time of looking through poor quality sources and infographics.

What information is included for each chart?

We love useful infographics, but hate the way they often don’t give the source of the statistics to help review their relevance and validity. So, for each source, we include the following to help support your case or include in your references:

  • Source – of original research including a link to the source with full report
  • Location of study – regions and countries covered
  • Date of publication and survey – we use the most recent source available
  • Sample size and frame – type of audience

Latest updates

Highlights of new and updated data which are marked by ‘New’:

  • UK online activities (S14-7) and E-commerce
  • US and UK Smart Speaker and Voice Assistant adoption
  • Mobile adoption from comScore
  • Social media adoption and influence on purchase –  including age group, TikTok and China usage from Global WebIndex
  • New B2B benchmarking data – see end of our Digital Benchmarking download

Resource Details

  • Author: Dr Dave Chaffey
  • Format: Powerpoint slides – to enable you to easily add charts to your presentations. Includes over 100 charts structured by channel and with country/regional adoption.
  • Related template: Online marketing benchmarks contains conversion rates and media response figures to enable companies to compare their digital marketing effectiveness

About the author

Dr. Dave Chaffey

Dave ChaffeyDave is co-founder of Smart Insights. He is editor of the 100+ templates, ebooks and courses in the digital marketing resource library created by our team of 25+ Digital Marketing experts. Our resources used by our premium members in more than 80 countries to Map, Plan and Manage their digital marketing.

For his full profile, or to connect on LinkedIn or other social networks, see the About Dave Chaffey profile page on Smart Insights. Dave is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing.

Business memebrship badge icon Starter Membership is required

Access this resource now

Starter members get full access to this and 15 other guides in the Digital marketing strategy and planning Toolkit.

Learn more about Starter membership Already a Starter member? Login here Guide cover

The Q4 2020 online marketing statistics compilation is included in the

Digital marketing strategy and planning Toolkit

...or take a look at the other Guides and Templates in this Toolkit

Look inside content

Trusted by marketers all over the world

Since 2009 our toolkits have helped thousands of marketers in over 170 countries to hit - and exceed - their targets.
Will you be next?

Globe illustration
Smart Insight partner logos

...plus over 165,000 consultants, agencies, entrepreneurs and SMB's in over 170 countries.

Get better results

Make your job easier

Tenfold improvement

Learn more about business membership
Smart insights logo
CLOSE