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Retail E-commerce marketing trends

Learn the opportunities of the latest E-Commerce trends structured on the RACE Framework

Structured on the RACE framework, this guide explores the latest E-commerce marketing. From the latest social media, content marketing and user experience trends, we explore what E-commerce marketers need to be thinking about throughout 2017.

The aim of this guide is to share insight and examples covering the latest digital marketing trends across the customer lifecycle in E-commerce. You can use this guide to keep up to date with E-commerce trends and innovation to help inform your E-commerce strategy.

Who is this guide for?

This guide is aimed at helping managers in different roles responsible for shaping the future of their E-commerce platform to increase digital channel sales. Typical roles include:

  • Business owner
  • E-commerce director
  • Digital marketing director or manager
  • User experience and conversion rate optimisation professionals working in the E-commerce

Resource Details

About the author

Robert Jones is Research Analyst at Smart Insights, he works on member research, improving user experience of the Smart Insights site, our partner research reports and helps produce our member content. He is a member of the Market Research Society (MRS) and has over 5 years’ experience in Insight and UX.

The guide was also edited by Dr Dave Chaffey

How is this guide structured?

The guide is structured using the Smart Insights PRACE framework. The visual of the Plan, Reach, Action, Convert and Engage framework shows typical activities related to E-commerce marketing which we cover in this guide.

Business Membership is required

Business members get full access to this and 7 other guides in the Ecommerce / Retail Toolkit.

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