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Concerns about inappropriate content, fake news, and privacy scandals with third parties have marred the Facebook name. So much so in fact, that it has lost almost $100 billion in market value recently.
So is that a signal that our advertising love affair with Facebook could be over?
As one of the biggest worldwide advertising platforms, it’s unlikely, but advertisers are calling for greater transparency.
In response, Facebook has announced that it is updating its terms on privacy and data sharing. This move will give users a clearer picture of how the social network will handle personal information, in the hope that it doesn’t encounter more Cambride Analytica cases.
The updated terms of service aims to focus on how Facebook gathers and uses data, and why users see the ads that they do.
According to chief privacy officer Erin Egan and deputy general counsel Ashlie Beringer. Facebook is "not asking for new rights to collect, use or share your data on Facebook”. It “also not changing any of the privacy choices you've made in the past."
Claiming it won’t sell or disclose any user data, the update states that Facebook will offer better information on how the advertising platform operates too.
Facebook’s COO, Sheryl Sandberg has said that a few advertisers have paused campaigns. Ms. Sandberg stated, “they want to make sure they can use data and use it safely.”
The first major change as a result of the action is that Facebook has shut down its Partner Categories program. This was the method that allowed advertisers to target customers based on behaviours that happened outside Facebook.
Typically, these are adverts with the aim of prospecting, using this data to find new customers.
For those who have relied on using third-party data for targeting (and prospecting), it will therefore see the option removed.
So depending on their strategy to date, some industries will be more affected than others.
Take entertainment for example. Companies like Netflix who primarily use third-party data to market new offerings, will be hit quite badly. Or organisations like Procter & Gamble who have moved away from more expensive highly targeted ads and more towards mass reach.
For others that have focused on their internal data and resources for targeting however, should be less affected.
We expect more clarity from Facebook in the coming months to explain this further, and to clarify where ‘first-party data’ ends and third-party begins.
We’ve just updated our Facebook Advertising guide to help you keep up with the latest changes to the platform.
By Rhian Harris
Rhian Harris is a copywriter and blogger helping businesses with content for their marketing collateral. Starting out in the shiny new digital world in 2004, Rhian gained experience in all areas of digital media and e-commerce, working in utilities, travel, charity and retail sectors. IDM qualified, Rhian is an online marketing all-rounder with a passion for words. She is a regular expert commentator for Smart Insights as well as other expert sites, as well as her own business Sparkly Content and her personal blog, From Tum To Mum. You can follow Rhian on Twitter and Instagram
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