Do you know why you are disengaging your social media fans?
Social media channels give Marketers the opportunities for reach, to build a community and quality followers; Followers on Twitter, Fans on Facebook or connections on LinkedIn. This is part or our online PR strategy - though how many strategies include monitoring followers who leave?
Fractl and Buzzstream surveyed 900 social media users to find out these answers and the reasons for losing followers.
So what is motivating Social Media users to stop connecting?
The survey found that 21% unfollowed as a result of boring content, due to an overload of posts on Facebook or cluttering feeds. Less can be more...So do consider your maximum frequency by comparing it to others in your sector or run a test where you reduce frequency.
There are free and paid social media listening tools to check who is disconnecting from the channels. Tactics to avoid this include a strong content strategy, where content is shared which is relevant, timely, fresh and frequency was just right.