The RACE Digital Marketing Planning Framework
We created RACE to help digital marketers plan and manage their digital marketing activities in a more structured way since we found that many don't have a well-formed digital marketing strategy. In this post, first published in July 2010 and since updated with a new infographic and summary of the digital marketing KPIs you should track, we show how you can simplify your measurement and reporting of digital marketing through RACE Planning.
You can find more details about applying RACE for digital marketing planning in our FREE RACE digital marketing planning template download.
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To explain and fully define 'What Is Digital Marketing?' we created this popular infographic structured around RACE in 2012 and updated in…
Reviewing how to integrate digital marketing into marketing team structures as part of Digital Transformation
The latest Smart Insights research study shows how common Digital Transformation projects or programme are today with 30% already having a programme up & running and 31% planning to within the next year.
Yet, digital transformation doesn’t occur overnight. There are a series of steps to go through to get there and the critical factor is the staff. Imagine a world where your Digital Working Party, Digital Group, or Digital Collective is in place, they’ve had several meetings and agreed on an action plan! What’s next? In this series of posts on digital transformation, I’ve looked at what it is, how to start, getting buy-in, and catching up with the competition. In this final post, I take a look at options and examples of how you structure your digital…
Learn how the PESTLE analysis model can help you assess your business’ place in a variety of environments
PESTLE is one of a well-known series of acronyms used in business and marketing planning which summarizes how to review the broader forces, sometimes known as the 'macro-environment', that can shape a business.
What does PESTLE stand for?
PESTLE stands for:
These are the contexts that a business should assess itself against to review competitors, markets, and the situation in which an organization finds itself.
Environment Factors affecting a business - Source: Chaffey and Ellis-Chadwick - Digital Marketing, Strategy, Implementation, and Practice
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Simon Sinek explains how to truly differentiate a brand when most fail
Leadership expert Simon Sinek is perhaps best known for giving one of the most popular TED talks of all time, which you can view at the end of this post. Its focus is on how leaders can inspire cooperation, trust and change in a business based on his research into how the most successful organizations think, act and communicate.
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I think that marketers will find the most value in his Golden Circle model, which helps give focus to how a business can stand out from similar competitors by communicating its differences. I was prompted to check it out after a workshop when discussing the importance of developing …
The 5Is model from Forrester can help to structure your digital marketing
Forrester is a well-established market research company focusing on business applications of digital technology and media and over the years, the team from Forrester have developed a number of models that we can apply to digital marketing. Occasionally they extract insights from their research and share in the form of a blog article. In 2007 they created a measure of engagement which was termed the 5Is although their focus was on 4 specific elements beginning with the letter ‘i’.
What are the 5Is?
The 5Is stand for the level of involvement, interaction, intimacy, and influence an individual has with a brand over time.
The concept was based on research conducted by Forrester where they concluded that the traditional marketing funnel was dead and they proposed ‘engagement’ as a new metric. Engagement as a term had been discussed by many scholars as far…
An example of reviewing your marketing capabilities using the McKinsey 7S framework
The McKinsey 7S model is a useful framework for reviewing an organization’s marketing capabilities from different viewpoints. Developed by Tom Peters and Robert Waterman during their tenure at McKinsey & Company in the 1970s, this model works well in different types of business of all sectors and sizes, although it works best in medium and large businesses.
The 7S model can be used to:
Review the effectiveness of an organization in its marketing operations.
Determine how to best realign an organization to support a new strategic direction.
Assess the changes needed to support digital transformation of an organization.
What are the elements of the McKinsey 7S model?
In summary, the McKinsey 7Ss stand for:
Strategy: The definition of key approaches for an organization to achieve its goals.
Structure your next big campaign using the RACE planning framework
Have you got an up-to-date campaign planning process?
Ad hoc campaigns or those that re-use old approaches from previous campaigns that have been successful can be the time-saver you need to get a new campaign up and running. Here at Smart Insights, we are victims of this type of planning too and sometimes fall prey to the "this worked in the past, therefore it will work now" approach. But, every campaign needs to be unique, individual and well thought out and make use of messaging, segmentation targeting and correct timing that takes into account external factors.
Without understanding the wider PESTLE issues before planning a campaign, you could target the wrong audience with the incorrect messaging, which could cause offense. Timing is everything.
The RACE planning framework is designed to help members and marketers refresh their existing approach in order to integrate all techniques into one…
Examples and Tips for using AIDA in the real world
The AIDA model is perhaps the best known marketing model amongst non-marketers of all the classic marketing models. Many marketers find it useful, perhaps since we apply it daily whether consciously or subconsciously when we're thinking how to make our marketing communications effective.
What is the AIDA model?
The AIDA Model identifies cognitive stages an individual goes through during the buying process for a product or service. It's a purchasing funnel where buyers go to and fro at each stage, to support them in making the final purchase.
It's no longer a relationship purely between the buyer and the company since social media has extended it to achieving the different goals of AIDA via information added by other customers via social networks and communities.
What does AIDA stand for?
Awareness: creating brand awareness or affiliation…
Three Go-to-Market models to help you strategize, plan and deliver
Business and marketing strategy is an essential component in the delivery of any successful product, service or promotional launch/campaign.
We’ve written extensively at Smart Insights about the importance of defining a target audience, producing a clear value proposition and optimizing the right marketing mix; just three elements of good marketing strategy to help ensure brands create a competitive advantage, deliver value for customers and generate profit for the business.
However, the success of any strategy is dependent on how this is ultimately executed and within this post, I’d like to look at a few different ways this can be brought to life as part of a Go-to-Market (GTM) plan.
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What is the 7Ps Marketing Mix and how should it be used?
The marketing mix is a familiar marketing strategy tool, which as you will probably know, was traditionally limited to the core 4Ps of Product, Price, Place and Promotion. It is one of the top 3 classic marketing models according to a poll on Smart Insights.
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Who created the 7Ps model
The 7Ps model was originally devised by E. Jerome McCarthy and published in 1960 in his book Basic Marketing. A Managerial Approach.
We've created the graphic below so you can see the key elements of the 7Ps marketing mix.
The 4Ps vs The 7Ps
The 4Ps were designed at a time where businesses were more…