How do the latest updates to ChatGPT including GPT–4, AutoGPT, Plug-ins and ChatGPT Plus boost its potential for marketers?

Since I originally wrote an article on Using ChatGPT for marketing just after ChatGPT launched, there has been a whirlwind of developments from OpenAI and their partners. For marketers who are busy with their day job, this can be bewildering and you can miss some of the key developments, so here I’ll summarise some of the main developments in a brief timeline and how significant I see them to be. Members can read about other ‘need-to-know’ key digital marketing developments in our regularly updated latest Digital Media updates tracker. The main developments since the launch of ChatGPT relevant to marketers and businesses have been:

1 ChatGPT features integrated into Microsoft Bing

This seemed to happen a long time ago now, but was actually in February. I got access to the new Bing integrating ChatGPT…

With changes in media distribution, marketers are rapidly adapting their methods of budgeting, reporting, and investing in paid, owned and earned media to reach and engage their customers

Investment in media is frequently grouped into the 3 media 'buckets' of earned, shared and paid which each give opportunities to influence customers. None of these media types are new, but what is new is the increasing prominence given to owned and earned media while paid media has always dominated in the past. Digital media adoption and usage is constantly evolving in today's digital landscape. As of January 2024, 62% of the world's population uses social media. It's fair to say that paid, earned, and owned media offer marketers a never-ending array of new opportunities to win and retain more customers.

Current definitions of paid, earned, and owned media

In short - paid media means the content distribution has been paid for, whereas earned and…

From SMART to SMARTER marketing objectives: Discover how to define marketing objectives, measure your digital marketing goals, and use data to inform your marketing strategy

When identifying specific marketing objectives to support your long-term goals, it is common practice to apply the widely used SMART mnemonic. You will know that SMART is used to assess the suitability of objectives set to drive different strategies or the improvement of the full range of business processes. By its simplest definition, an effective SMART marketing objective is: Specific, measurable, actionable, relevant, and time-bound. But you will learn in this article that beyond this well-known acronym, there are different variations and nuances which you can apply to practice Smarter Marketing.

What is Smarter Marketing?

The SMART acronym is much more than a mnemonic since it defines a way of thinking about getting better results within business and marketing. This mindset is based…

Consumer mobile usage and adoption. Use our mobile marketing statistics compiled from the best free sources to inform your digital marketing strategy and mobile user experience

It's hard to imagine today that there was a time when smartphones weren't the major device for accessing the Internet. Desktop used to dominate. I recall a headline from back in 2008 when it was forecast by by Mary Meeker, an analyst at Kleiner Perkins Caufield Byers that "Mobile to overtake fixed Internet access by 2014". That same year, Eric Schmidt of Google exhorted businesses to take a 'Mobile First' approach to designing web experiences, informed by customer-focused smartphone analytics. Our mobile marketing statistics compilation contains 15+ years later, in 2024 understanding mobile engagement of online users is more vital than ever so digital markers can eng2age and influence their mobile audience. Today, the latest research from Statista shows that more than…

Social media done well is your absolute best shot at getting even closer to the most important people for your business

By embracing today's social media trends, you'll open a direct line of communication with your everyday audiences, channeling both positive and negative feedback from your customers, colleagues, competitors, and other voices in your brand's social ecosystem. As of 2024, 62.3% of the world's population uses social media. This represents 8% YOY growth, which doesn't look to be slowing down. So, the public and connected nature of social media today helps us shine an even brighter spotlight on our brands. It's like digital PR on speed. But it's no secret that consumers and advocates are becoming more aware, and demanding, in terms of their social experiences of our brands too. That's why it can help to turn to the biggest social media trends of 2024 to inform our strategies. We've contacted a group…

Use our digital marketing strategy template integrated across the RACE Framework to plan and get ahead in your digital marketing

We all know the old saying “if you fail to plan, you are planning to fail”, but when it comes to digital marketing, this really is the case. It has never been more important than it is now to create a digital marketing strategy template so you can plan, manage and optimize your online activities. Today, digital media is vital when it comes to driving leads and sales, meaning marketers need to understand how best to engage and convert online audiences. Despite this, our research shows that many businesses still don’t have a digital marketing plan. As a result, companies are missing out on the benefits of having a digital marketing plan integrated into their overall marketing plan or as a separate roadmap for digital transformation. At a time when marketers are increasingly…

Structure your next big marketing campaign using the 5-step RACE Framework to inform your strategy. Integrated across plan, reach, act, convert and engage, our marketing solutions are proven to win more customers and accelerate your ROI

Have you got an up-to-date marketing campaign planning process? Creating ad-hoc campaigns, or re-using previous successful approaches, can be the time-saver you need to get a new campaign up and running. But, without understanding the wider PESTLE issues before planning a campaign, you could target the wrong audience with incorrect messaging, or even cause offense. Keep reading for examples of marketing campaigns that do just that, plus our recommended tools for your marketing campaign PR management.

What is the RACE Framework?

The RACE Framework supports managers and marketers to integrate all their key channels and tactics into one plan. Apply the RACE Framework to streamline your marketing strategy today, so you can clearly track and manage your campaign…

4IR means manufacturers are using technology and digital marketing techniques to streamline their marketing strategy

We are living and working in the 4th industrial revolution where increased competition coupled with changing customer expectations translates into a renewed focus on digital marketing for manufacturers. To keep up, manufacturing businesses need to optimize their approach to digital to stand out and defend their market share.

How does the digital era influence marketing for manufacturing?

According to Mckinsey, digital transformations are 'long-term efforts to rewire how an organization continuously improves and changes'. This generic definition is true for all industries but it's particularly prominent in the manufacturing industry right now. For example, this PwC survey of oil and gas executives reported that manufacturing leaders see the most potential in technologies that combine data and analysis. In this insightful report, PwC outlined a framework for digital transformation within the sector. This demonstrates that…

How to use Segmentation, Targeting, and Positioning (STP) to develop marketing strategies

Today, the STP marketing model (Segmentation, Targeting, Positioning) is a familiar strategic approach in modern marketing. It is one of the most commonly applied marketing models in practice, with marketing leaders crediting it for efficient, streamlined communications practice. STP marketing focuses on commercial effectiveness, selecting the most valuable segments for a business and then developing a marketing mix and product positioning strategy for each customer group. As Martech continues to develop, so do opportunities for segmentation, targeting, and positioning. So whether you're brand new to STP or a seasoned veteran, it can be useful to take stock and double-check you're utilizing every chance you get to reach, interact with, convert, and engage customers.

But, how do you know which customer segments to focus on? We recommend using personas to identify your…

Simon Sinek explains how to use the Golden Circle model to truly differentiate your brand's value proposition when most fail

Leadership expert Simon Sinek is perhaps best known for giving one of the most popular TED talks of all time, which you can view at the end of this post. The Golden Circle theory explains how leaders can inspire cooperation, trust and change in a business based on his research into how the most successful organizations think, act and communicate if they start with why. I think that marketers will find the most value in his Golden Circle model, which helps give focus to how a business can stand out from similar competitors by communicating its differences. I was prompted to check it out after a workshop when discussing the importance of developing a strong digital value proposition as part of a digital marketing strategy a few years ago. One…