Examples showing why the 'Thank you Mom' campaigns are so effective

Procter & Gamble Co.’s “Thank You, Mom" campaign is the first of our new series of pieces celebrating the most influential campaigns, both past and present. In this case, we are looking back to 2010 when the start of heartstring plucking ads came out ahead of the Winter Olympics. [si_guide_block id="74955" title="Download FREE Resource – Agency digital marketing services – the top 10 mistakes to avoid" description="The 10 most common mistakes made by marketing agency owners when offering new digital services."/]

The history

Toward the end of Chairman-CEO A.G. Lafley’s first term in 2009, P&G learned that it had the chance to sign a sweeping sponsorship deal with the U.S. Olympic Committee for the 2010 Winter Games. Rival Johnson & Johnson had locked up much of the sponsorship opportunities in prior years. But P&G had to act fast,…

With over 100 soft-drink variations catering for every type of regional taste, for 132 years, Coca-Cola has remained the world’s benchmark leading soft-drinks brand

Now that ‘soft’ image is about to toughen up with the brand venturing into ‘hard’-alcohol beverages. The brand is set to launch a boozy version of its beverage in the shape of a Japanese alcopop. The new drink will join the “Chu-Hi” range of canned sparkling flavoured drinks that are especially popular in the region. Sold in most local supermarkets and widely available from vending machines, “Chu-Hi’ is an amalgamation of the words “highball” (a mixed drink) and “Shochu,” (a spirit distilled from rice barley, sweet potatoes and other ingredients).  Chu-Hi alcoholic content ranges between 3-9% proof (which saves producers from paying the higher taxation given to stronger drinks).

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Make the brand the central organising principle for everyone and everything in a company rather than just the products, services, logos and imagery.

Brands are assets that create sustainable wealth, both for businesses and wider society. Every successful brand has a clear positioning expressed through its name, logo, identity, in fact all aspects including its products, services and staff behaviours. The value of brands to large, international organisations is well understood. But, even for smaller businesses, branding is critical and similar concepts can be applied to define brand identity. Ultimately, consumers and businesses are often making the choice between one brand and another. This makes improving brand identity is relevant to all businesses. Brand positioning and identity are integral components of the overall brand strategy. Increasingly, brands require a distinctive customer experience delivered through the behaviours of its staff, consistently at all customer touchpoints. Some brands have a clear purpose that is a higher…

How you can develop a brand which lets you stand out from the competition

A business can have the best product or service in the world and offer it at the best price and still fail. Why is that? Because they fail to differentiate themselves from the competition and show a clear and compelling reason why potential clients should do business with them. The key is creating a solid differentiation strategy that will set you apart in the marketplace and show prospects why it’d be foolish to go anywhere else. Business differentiation is the process of making your firm stand out in a crowded field of me-too competitors and a differentiation strategy is the guidebook for how to do it. As a digital marketer, you can do this efficiently and cost-effectively using a variety of digital tools. This blog post will show you how. Developing and implementing a differentiation strategy is a five-step process…

Updating approaches to branding for the digital world

Brand is No.1

I want to start with a bold statement.  The Brand is the single most important element to a business or organisation. If you think about what branding actually is; a position that has been carefully established, and a set of customer promises and overall experiences based on communication and service, then not delivering on these promises and what a brand stands for will lead to failure. A brand will experience reduced competitiveness, inaccessible products and services, customer confusion and dissatisfaction. As a brand shows its form in all customer touch points, then to say it is everything is really not an overstatement.

Digital centric

In this article, I aim to break down the major elements that make up a typical brand proposition and describe in context to each, how online considerations and experiences need to be central to how the brand delivers its promises.…

Utilize these important trends this year if you have a niche product 

Niche businesses usually cater to a relatively small and well-defined market by tapping an unmet demand. For example, Lefty’s store is a good example of niche business as it sells products for left handed people. Other examples of niche businesses include GetOutfitted, YearBook Innovation, and boutique consulting firms which provide consulting services to specific industries. Google, Facebook, Twitter, and LinkedIn are all examples of niche technology businesses which went on to become mass business later. Niche businesses need to do focused marketing to become profitable as they serve a small segment of the market. Traditionally, niche marketers have used demand based marketing methods such as Pay-per-click advertising and focused industry events for promoting their products or services. However, advancement…

Using video for brand storytelling

There is no shortage of people out there telling us that marketing today is all about storytelling, and that if you want people to connect with your brand, you need to tell stories that they can relate to. Of course, this is easier said than done, so in this post I wanted to introduce you to some ways of determining what story you should tell.

Making a video about your product

When you first consider making videos about your product, the natural tendency is to think about making videos that revolve around the product itself - demonstrating its features and benefits. This is our connection to traditional sales-focused advertising talking. Here is a Fairy Liquid advert that anyone based in the UK of 30+ years should remember. It is a good example of a product-focused advert that clearly shows some awareness of the importance of ‘story’ and emotional connection –…

How to create an uncontested market place by repositioning your brand in the digital world

A number of well recognised brands have disappeared over the last few years such as Blockbuster, Woolworths, Compaq, Republic and Jessops - all recognised brands who at one stage were market leaders. So what's the common thread of these well-established traditional retailers not managing to re-invent themselves as a digital brand? 'Dont find customers for your products, find products for your customers; putting the customer at the centre of the conversation by interacting, engaging and using their feedback to steer new opportunities to satisfy and delight users (e.g. Threadless, Apple, 37Signals). The removal of the 'us v them' mentality and building one to one communication with their customers through the use of social media. Digital disruption - Start-ups who were prepared to take on the big brands and re-invent traditional markets by eliminating running costs, reducing value chains and doing…

Examples showing that Why is often more important than How and What in brand storytelling

Have you ever wondered why some companies do what they do?, Why do Hotpoint make washing machines?, Why do Dyson make hoovers?, Why do Casio make watches?,Why do Yale make locks? or Why do Baxi make boilers?

Why does Alexander Dennis make single and double-decker buses? (you probably didn’t know this right? You do now)

If you haven’t already then I urge you to read a book called ‘Starting with why’ by Simon Sinek. It’ll change the way you think about marketing and differentiating your business from the competition. The book talks about how some companies became so successful by communicating the why’s (beliefs, causes, visions) before they communicate what they do & how they do it.


Getting your message across with a Message House

Message Houses are a simple but effective tool for helping your teams stay on message in their marketing communications across different channels. They can be applied not only for general company marketing and brand positioning, but also for other projects (such as events and conferences) and even for the messaging of an organization as a whole.

You might have seen Message Houses that look like the one in the image below: with an 'umbrella statement' inside the roof, three rooms underneath (each containing a different 'core message'), and with a first floor full of 'evidence, proof or support.'

Let's call it the 'multi-room Message House'.

The idea is to have the contents of your Message House inspire all other communications. Consultants like to tell their clients: 'Stay inside the Message House, and you'll be safe!'

At the …

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