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Your customers don’t trust you with their personal information [infographic]

Author's avatar By Carolanne Mangles 17 Oct, 2017
Essential Essential topic

69% of customers are 'concerned' with their data on IoT devices

This infographic from Gigya, shows the results of their most recent survey exploring privacy and personal data issues. It is interesting that with the latest changes to GDPR, soon to be enforced 25th May 2018, many consumers don't trust brands with their personal information. 69% of respondents are concerned with their personal data on IoT devices.

Key takeaways:

  • 68% of customers are concerned with brands handling their personal data
  • 63% of customers believe they should be responsible for protecting their own data, not brands or the government
  • 62% of customers change their password after a security breach and 18% close an account
  • 70% of customers have a weak password regardless of data protection

Gigya-Infographic-Privacy-Survey

 

Author's avatar

By Carolanne Mangles

Carolanne Mangles Dig DipM is the Digital Marketing Executive for Click Travel, an award-winning corporate travel booking platform. She is a specialist in B2B SaaS and enjoys planning and optimizing the full customer journey across all digital channels to create brand awareness, great user experience and copy that really sells the benefits of the product. She was previously Digital Marketing Executive for Smart Insights where she was involved with multiple digital channels to manage fully integrated membership campaigns to boost new customer acquisition and current membership retention. She has spoken and given masterclasses at B2B Expo on Search and Content Marketing, holds an IDM award in GDPR and loves a glass of red wine. Connect with her on LinkedIn or follow her on Twitter.

This blog post has been tagged with:

Implications of the GDPR for marketing in UK and Europe

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