Display advertising clickthrough rates

US and Europe display ad clickthrough rates statistics summary

I’ve put this brief compilation together to help marketers and students studying interactive marketing create direct response conversion models for digital marketing campaigns.

Since the post was originally posted, there’s also been a discussion on attrition rate from ad click to visit which is another challenge of Internet advertising to be aware of.

Average Internet ad clickthrough and interaction rates

Display ads are renowned for low clickthrough rates as this compilation of display ad clickthrough rates from across the UK and Europe shows. Display ads only gain around 1 click every 1000 impressions. Shocking! It seems that banner blindness is alive and kicking. But if you review interaction rates, there is a greater degree of interaction depending on format as the charts later in this post show.

Clickthrough Rate (CTR) Interaction Rate (%) Average Interaction Time Expansion Rate Video Complete Rate Average Display Time Average Expanding Time
0.11% 2.41% 9.31 secs 5.63% 51.08% 34.70 secs 6.07 secs

Source: DoubleClick for Advertisers, a cross section of regions, January "€“ December 2009, Published July 2010

Variation in online ad clickthrough rates by country

Banner ads are somewhat more effective in some countries, particularly Asia-Pacific, but as you would expect, figures are similar.

Region Overall Click-through Rate Percent (%)
North America
Canada 0.09%
United States 0.10%
EMEA
Austria 0.11%
Belgium 0.13%
Denmark 0.12%
Finland 0.05%
France 0.12%
Germany 0.11%
Greece 0.17%
Ireland 0.10%
Italy 0.10%
Luxembourg 0.09%
Netherlands 0.14%
Norway 0.11%
Spain 0.12%
Sweden 0.08%
Switzerland 0.12%
United Arab Emirates 0.18%
United Kingdom 0.07%
JAPAC
Australia 0.07%
China 0.12%
Hong Kong 0.17%
India 0.18%
Malaysia 0.30%
Singapore

0.19%

Source: DoubleClick for Advertisers, a cross section of regions, January "€“ December 2009, Published July 2010

For latest data see Doubleclick Display Ad Benchmark Statistics.

Variation in online ad Clickthrough Rates by ad format

Ad clickthrough rate naturally varies according to placement (position on screen) and ad format (shape and size). The traditional full-banner performs very poorly compared to skyscrapers, the ubiquitous medium rectange and the newer large rectangle format.

Variation in online ad Interaction Rates by ad format

Interaction rats differ for different ad formats in a similar way to ad formats.

Interaction rate definition:

Interactions are defined as the user does one or more of the following:

"€¢ Mouses over the ad for 1 continuous second

"€¢ Clicks an Exit link

"€¢ Makes the ad display in Full Screen mode

"€¢ Expands the ad

This entry was posted in Internet ad analytics. Bookmark the permalink.
  • http://www.exactlyme.com David Alder

    We recently ran a series of ads on Facebook. We found a significant apparent ‘abandonment’ rate – i.e we paid for a lot of clicks that (apparently) did not reach our site (quite a lot bounced when they got there too, but that’s another story). I cannot find stats on the average abandonment, yet it surely must be a common problem that inceases the effective cost of FB ad clicks?
    I would appreciate your comments/experience.
    Thanks
    David

    • http://www.smartinsights.com/about-dave-chaffey/ Dave Chaffey

      Yes, attrition’s a problem particularly when clickthrough rates tend to be so low and prices so high. I have seen anecodotal stats on this, but can’t locate them currently – they don’t tend to be regularly published! I will ask on Twitter to see whether I can help.

      From memory an average attrition for Adwords or display ads is c10-15% are lost before recording in analytics. How are you faring compared to this? Could there be a click-fraud problem with your type of ads?

      • Robin Dickinson

        I have seen click to visit attrition rates getting close to 40% from some display activity. Playing devils advocate if display deals are negotiated that include “post impression” conversions then it is not a big surprise to see click to visit drop off up to these levels.

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  • http://uk.linkedin.com/in/simonthomas2010 Simon Thomas

    Hi Dave. Can you say more about this “attrition” rate or “abandonment” rate. In a recent Facebook campaign, I found Google Analytics recorded less than 30% of the clicks that Facebook did (while Adwords stats always seem to be pretty accurate, funnily enough). I thought it was a problem with GA’s losing the data but are you saying that those clicks (for which I’m paying) are not even reaching my website? Thanks, Simon

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