By Patrick Kelly 31 Mar 2017 Messaging apps usage grows dramatically around the world Chart of the Day:Â The amount of time people spend using messaging apps in Europe, Latin America & Asia has grown by up to 10 times that of the USA In a recent report by ComScore measuring the percentage of time …..
By Expert commentator 31 Mar 2017 Why video needs to be the centrepiece of your content strategy Will 2017 really be the ‘year of video’? Year after year marketers are presented with the same rallying cry: this is the year of video. However, it’s become crystal clear that 2017 may very well represent the turning point for …..
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By Dave Chaffey 30 Mar 2017 Mobile E-commerce sales now exceed desktop. But only in two countries, is yours one of them?! Chart of the Day: Share of Smartphone vs desktop retail sales As our regularly updated stats on mobile trends shows, we are now well past the tipping point where mobile visits to consumers exceed desktop visits, at least for consumer …..
By Expert commentator 30 Mar 2017 Improve your customer experience by leveraging the power of emotions How acknowledging your customers’ emotions helps Improve your customer experience and business performance Every business would like to uncover the secret of the best customer experience. Customers have always run the business–no customers, no business–but this saying has never been …..
By James Gurd 30 Mar 2017 How to avoid disastrous customer experience mistakes Customer expectations are rising fast. Meet them or die. Today, website visitors expect more than ever before from your website as they compare your user experience against the leaders from different sectors like Amazon, Facebook, HubSpot or Uber. Yet, often …..
By Kim Greenop-Gadsby 29 Mar 2017 Effects of list segmentation Chart of the Day: What is the comparison of segmented vs non-segmented campaigns Segmentation is an important tactic every email marketer should be using. Firstly, what is list segmentation? List segmentation is when you segment (or split) your subscriber list …..
By Jordie van Rijn 29 Mar 2017 The trend nobody is talking about yet: Email content automation 1 to 1 dynamic content personalisation is the future of email marketing I am a big fan of automation, a very big fan. Whenever you can, automate part of your email marketing process. While delivering timely, personalized and relevant content, …..
By Expert commentator 29 Mar 2017 6 Ways to Get Better Data in Google Analytics How to use filters in Google Analytics to get more accurate data In this article, we will explain how to receive more accurate data using filters. For a start, keep in mind that filters in GA are designed to help …..
By Robert Jones 28 Mar 2017 Most frequently used UX and usability testing methods Chart of the day: User researchers are taking advantage of multiple user experience (UX) research techniques A study discovering the UX research techniques used most often reveals that researchers are using multiple methods with key techniques and emerging techniques equally …..