By Jim Roberts 20 Apr 2021 Digital customer journey example – journey mapping Techniques for mapping your digital customer journeys across different touchpoints with the RACE Framework Understanding your customer and how they interact with your business, directly and indirectly, is critical in driving improved value, repeat business, and longevity (and value) of …..
By Gabrielle Wright 16 Apr 2021 Tech marketing strategy and planning for IT and high tech leaders Today, tech marketers and managers advocate for IT and high tech both internally in their businesses and externally to their target markets. We’ve got the marketing tools and training you need. Looking to strengthen your technology company’s marketing strategy? As …..
Access our Free Digital Marketing guides Free guides to improve your skills on your Smart Insights journey FREE ACCESS
By Simon Swan 09 Apr 2021 A framework for market orientation Perhaps the most important step and also the biggest challenge for any marketer is to build a strong market orientation Let’s talk about market orientation. It’s perhaps the most significant section of your marketing strategy as you look to create …..
By Mark D. Hall 08 Apr 2021 Marketing ROI calculator and acquisition essentials To earn the respect of your executive team, you need to speak their language – and this means ROI. Discover how marketing ROI calculators can demonstrate your customer acquisition efforts ROI is the KPI your executives care most about. When …..
By Dave Chaffey 07 Apr 2021 Business model frameworks for your business canvas or marketing plan How do you summarise a business model canvas or marketing plan for online startups using a single sheet of A4? Our top business model frameworks for you Defining a clear online business model framework is essential for a new startup …..
By Gabrielle Wright 31 Mar 2021 Brand strategy marketing training to win more customers A successful brand strategy means your business’ channels, digital experiences, and tone of voice need to home in on what your key customers want. We’ve got marketing training to strengthen your branded consumer goods company’s relationships with your target audiences. …..
By Dave Chaffey 26 Mar 2021 Financial Services digital transformation for marketing leaders Marketers, managers, and digitally-savvy customers have all experienced first-hand the effects of Financial Services digital transformation over the last year. Of course, challenges relating to digital transformation are not unique to the financial sector. As in many industries, COVID-19 was …..
By Dave Chaffey 24 Mar 2021 Conversational commerce for your online retail marketing strategy Keep up to date with online retail trends and innovations. What do the latest conversational commerce developments mean for your e-commerce business? In the era of digital disruption, it’s likely you have considered conversational commerce platforms and channels either personally, …..
By Expert commentator 19 Mar 2021 Chinese social media: 5 new features that are shaping social media marketing in China Chinese social media is way ahead of the rest of the world when it comes to integrating customer experience in the funnel The constant supply of new innovations in Chinese social media has not stopped in 2021. Many Chinese social …..