By Mark Kelly 11 Jun 2020 Marketing agency costing and budgeting models 5 Options for charging fees and paying for agency resource There are a wide range of marketing agency costing and budgeting options for marketers to consider when outsourcing their marketing activities. The fees model used will vary by both type …..
By Expert commentator 10 Jun 2020 12 tools that can improve your marketing funnel A working marketing funnel ensures a steady influx of leads which forms the basis for business growth. Have you ever been in a situation when you’ve done everything you could to sell your product, but people didn’t buy it? You …..
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By Expert commentator 08 Jun 2020 How to scale and automate your customer service Over 95% of consumers say customer service is the most important factor in their choice of a brand The customer service game is quickly changing. Customers tend to expect more from their interactions with brands and consequently, brands are forced …..
By Content Partner 04 Jun 2020 How your feedback can prepare you for life after Covid-19 Five steps that you can take to gain insight from your customer feedback and prepare for your recovery Just as no one could have predicted this year’s events, no one knows exactly what a post-Covid world is going to look …..
By Expert commentator 03 Jun 2020 Applying the Smart Insights RACE model to partner marketing [Webinar] A vital step towards marketing digital transformation In the current climate, digital interactions between brands and their B2B and B2C partners have become a major feature in their customers’ buying journey. Given the complexity of customer interactions via different touchpoints …..
By Expert commentator 03 Jun 2020 How to restructure your content and PR Strategies during a crisis Don’t go quiet with your comms, but do avoid tone-deaf marketing The COVID-19 pandemic has brought the whole world to a standstill, reshaping the way we must approach almost all aspects of life. With health and safety being the priority, …..
By Expert commentator 28 May 2020 4 case studies show impact of Google’s latest core update The May 2020 core update highlights how different types of businesses are affected. In the past, Google created and publicized named algorithm updates like ‘Panda’, ‘Penguin’ and ‘Hummingbird’ focused on introducing a major change to improve results quality. Google was …..
By Fiona Lomas 26 May 2020 Writing a brilliant design brief How to write briefs that deliver great design work In an increasingly crowded world, design work is key for businesses as they fight for mental availability through distinctiveness and clear branding. As businesses put design at the heart of their …..
By Expert commentator 26 May 2020 6 non-traditional marketing tactics to grow your community As more competitors on the landscape compete for keywords and “airspace”, it’s now more important than ever to explore new ways to engage and communicate with your target demographic and community Marketing has come a long way since those smoky …..