Predictions

Trends in Ecommerce and E-retail based on year-on-year comparisons

The world of ecommerce seemed to go through a more major mainstream media awakening in 2012 with most focus being on the bearing of fruit of mobile commerce which finally proved, then exceeded longstanding hopes. In 2013 we can expect to see a rush of retailers attempting to get ‘mobile’ to try and capitalize on the mobile revenue stream. SME and enterprise level retailers will most likely opt for mobile optimisation of existing sites through third party solutions such as Mobify, with only the larger retailers or retailers with a very specific tactical reason opting to go native with apps. See the recording or slide deck of the Smart Insights webcast by mobile specialist Rob Thurner on mobile priorities for 2013. This recent data from network Affiliate Window across their range of UK retail clients shows the growing importance of handset…

Last year I made half a dozen resolutions for 2012 as an email marketer. The basic overall theme was to focus more on relating better to people we serve on their terms, be they clients of the company I work for or subscribers to an email newsletter of any of those clients. I don’t know how you did with your resolutions, but here’s my self-assessment of how I did.

1. Stop talking like a rocket scientist

I’d give myself 7 out of 10 on this one. While like to think I’m naturally talented at putting industry terms and complex ideas into frames of reference which people can understand, I still found myself being lazy at times. Who wants to write out ESP or CTA and so on? I’ll tell you, don't confuse the people who most need to understand what…