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The research found that the day with the most subject errors on average was a Monday.
Response rates also fell by 14% for emails which contained such errors and emails with errors received a 29% reply rate compared with 34% for error-free emails.
The research also went on to find that emails sent on a Monday were also the most negative.
By Robert Jones
Robert is Research Analyst at Smart Insights, he works on member research, improving user experience of the Smart Insights site, our partner research reports and helps produce our member content. He is a member of the Market Research Society (MRS) and has over 5 years experience in Insight and UX.
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