Is there a 'British' web colour palette, or a Chinese one? Have web users from around the world adjusted to a Western led approach to colour and is it standardised? Within this blog, these and other questions will be assessed by GlobalMaxer’s cultural conversion expert Joe Doveton.
From feeling blue to shaking off a black mood, phrases can express a linguistic synaesthesia of emotions, commonly shorthand for an experience articulated through colour. By no means is this limited to English either, with most languages having their own such as the German’s 'blauer Montag' (a day off work), the French 'une peur bleue' (a morbid fear) and the Swedish 'sväva på rosa moln' (to be in love).
So, how important are the cues of colour in web design? Should designers really make an effort to localise colours for each market’s website? In many cases, the answer is yes, but it depends on context and the interplay of colour, language and page composition.
There is surprisingly little academic research into cultural colour that governs multiple countries, however, there are a number of insights which still have some validity.
For instance, there is a perception of the German high tech industry and the sleek silver styling of brands like Mercedes, synonymous with high quality. In China, the colour red is thought to have peaceful and lucky connotations, whereas in the West red is associated with action, excitement and danger. Blue, red, yellow, white and black all have traditional significance based on the original elemental concept of Wu Xing. Japanese culture has a blurred definition of blue and green - meaning that green traffic lights are in fact blue in Japan!
One study by Joe Hallock et al (2003) surveyed 232 subjects in 22 countries and grouped findings into general trends to reveal some interesting universal results:
There was also some correlation between least favourite colours and colours thought to be 'cheap' or 'inexpensive'.
Credit source: Hallock Colour Assignment Survey, 2003
Colours associated with high-quality like blue, black, white and grey were also associated with emotions like trust, security and high technology, which is perhaps a reason why so many high tech brands use these colours in their marketing channels.
Call to action colours with red is often preferred in China, while orange is strongly favoured in the Netherlands.
Colours have sentiments that bleed across concepts like nationality, religion, secularity and positive and negative associations.
In the following table you’ll see:
In researching secular colours we concentrated on many objects people see in everyday life from post boxes to public transport, political parties, road-signs and police uniforms.
It’s interesting that although there are cultural differences across nationalities there are also consistencies: transport and communications groups favour vibrant (often primary) colours, authority bodies almost always use dark, sober colours.
So, depending on your brand offering using secular colours can be a safe bet to reflect security and inclusiveness.
Perhaps the most interesting aspect of culture and colour is how globalised brands tend to override cultural factors. In a world dominated by pan-national brands corporate identity is increasingly important- think about Coca Cola’s ubiquitous corporate red and white, McDonald’s golden arches or IBM’s long standing nickname 'Big Blue'.
When it comes to web design it’s quite safe to test colours already in use by global brands to create a kind of halo effect around its association.
For example, in 2002 an Islamic company launched Mecca Cola in France to show solidarity with Palestinian groups.
As you can see colour can both compliment local culture and standardise groups or products.
To make sure your web design is ‘culture friendly’ here are my top five cultural colour tips:
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