Explore our Email Marketing and Marketing Automation Toolkit

Engaging customers by integrating email and social media presentation

Author's avatar By Dave Chaffey 23 Feb, 2010
Essential Essential topic

In this talk I look at the opportunities for combining one of the newest digital marketing techniques with one of the most established. It's structured around 5 key questions to make your email more engaging:

  • Q1. How engaged are our email subscribers? Suggestions for measuring and goal-setting for engagement
  • Q2. How can we increase relevance? Recommendations on email engagement strategy
  • Q3. What will make our campaign more engaging? 5 ingredients of an engaging campaign
  • Q4. How can we make our email templates more effective? Practical tips for an engaging template
  • Q5. How can we integrate email and social media? Examples of email and social media integration

I was asked to deliver this talk by Smart Focus who I have worked with for over 5 years as an adviser and to collaborate on developing whitepapers on email marketing best practice.

Author's avatar

By Dave Chaffey

Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. 'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here. Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Please connect on LinkedIn to receive updates or ask me a question.

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