Reach Quick Guides

How to reach more prospects and customers online

We recommend you review these 6 key tactics for opportunities to reach more prospects and customers online.  In our advice we focus on the ones that we think matter most be successful online like Search Engine Optimisation, Social Media Marketing and Online PR.

6 Key digital marketing tactics from Dave Chaffey’s Ebusiness and Ecommerce Management (5th edition, 2011)

Select a Quick Guide for an introduction to each of the digital channels and our latest advice and alerts.

Affiliate marketing

Affiliate marketing is still an essential digital media channel for many transactional Ecommerce sites for retailers, travel and financial services. Affiliate marketing is also a revenue model to consider for site owners, especially online publishers. Here’s the issues to think about it to manage it effectively.

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B2B Digital Marketing Strategy

Traditional promotional techniques will only get today’s B2B marketer so far. Digital marketing techniques can support B2B marketing well since B2B relationships are rarely about an immediate one-off transaction. Rather it is about building reputation, demonstrating capability and showcasing credibility.

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Content marketing management

Content marketing is a vital method of engaging online audiences and using social sharing to reach new audiences too. Our content strategy guides and templates give you the tools to support this process.

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Digital marketing platforms

In the beginning, the web was just flat text and images accessed through desktop computers. In this section we cover emerging technologies and innovation.

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Digital marketing strategy

Your digital strategy provides a foundation for all of your tactical marketing to engage customers across the lifecycle of Reach-Act-Convert-Engage summarised in our RACE digital marketing planning framework.

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Ecommerce

Our content on Ecommerce focuses on techniques to increase sales of transactional Ecommerce sites including retail, travel and financial services.

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Email marketing

Some say Email marketing is dead. We’re sure there’s a lot of life in yet; it’s still a primary way of engaging customers and one of the most popular topics on Smart Insights.

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Google Analytics

Google Analytics is a fantastic tool, but to get the most from it and so get more commercial value from your Internet marketing needs careful setup. Our guides take you through the steps to customise it for your business.

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Internet advertising

In our coverage of Internet advertising we focus on display advertising, still more commonly known as banner ads. These get a bad rap because of low clickthrough rates, but that doesn’t mean that they aren’t worthwhile.  We have separate advice on paid search (PPC) marketing strategy.

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Lead generation

Online lead generation creates new selling opportunities by converting site visitors to prospects. Prospects are classically qualified through completing a profile form and then tailored communications delivered.

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Managing digital marketing

Managing digital marketing will often need new skills, new staff, new technologies and new processes for marketing. It’s a big change! We look at digital marketing governance the – best way to structure teams and update processes in larger organisation. If you’re a team of one you can ignore this section! The bigger the organisation, the bigger the challenge!

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Mobile marketing

Mobile marketing is massive already and forecast to exceed desktop Internet access in many developing countries. So every marketer needs to keep tabs on the opportunities of reaching their audiences via mobile and how to make their mobile sites and presences visible and accessible. To learn more take our free mobile marketing healthcheck

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Online PR

We think Online PR is one of the most cost-effective marketing approaches for all types of business. But it’s difficult to get right since it is often managed by different people and there’s the overlap with SEO and social media marketing.

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Online brand strategy

The Internet and digital technologies give fantastic opportunities to engage companies with your brand in new ways.

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Paid search marketing (PPC)

Paid search marketing opportunities includes Pay Per Click Ads via Google and Bing plus ads on the display network – a third of Google’s revenue. The cost of pay search can be high, so we discuss how to make sure you’re getting the most value from PPC by maximising your Google Quality Score.

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Search engine optimisation (SEO)

Our recommendations on SEO best practice

Search Engine Optimisation (SEO) is arguably THE most cost-effective digital marketing technique, but also the most challenging to get right. Our SEO resources are aimed at marketers who need to ask the right questions to get better results from SEO whether they are working on SEO themselves or they have an in-house or agency SEO resource.

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Here is a selection of the most useful articles on SEO on Smart Insights followed by a listing of the most recent articles.

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Search engine marketing

Search engine marketing is now a core marketing activities. We have a lot of details on the techniques for search marketing in our separate Quick Guides on SEO and PPC Adwords. Keyphrase analysis is important for both paid and natural search, so that’s covered here.

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Social media marketing

You may have heard of this! It’s transforming marketing, for the better most would say. We’ll help you navigate social media with a strategic approach sharing approaches from the leading commentators and companies.

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Traffic building strategy

Most site owners want more traffic, that’s quality traffic of course. In this section we show how a planned approach can help you build traffic. We also cover how to increase the reach of your brand through publisher sites and social networks.

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User experience UX

The tools and techniques for creating a compelling user experience are constantly changing. With today’s websites and social networks offering interactivity and rich media we couldn’t have dreamt of a few years ago, there are great opportunities to produce an effective experience.

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