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Metrics Used by Email Marketers [#chartoftheday]

Author's avatar By Robert Jones 04 Oct, 2016
Essential Essential topic

What metrics are EMEA email marketers using to measure their campaign performance?

Following on from the  launch of the "Wowing with Contextual Email Marketing" - Email Personalisation report yesterday, I found it interesting how marketers measure the success of their email marketing activities. No matter what type of dynamic content, contextual personalization or segmentation used, the metrics used are largely the same.

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Most marketers use the basic metrics to measure success

  • 78% of marketers are using Open Rates and Click-Through Rate
  • 58% are using conversion rate
  • 1 in 3 are using "sales value per 1000 emails"
  • Every other metric is used by less than 29% of email marketers

For more insight into the state of email personalisation in 2016, download your free copy of the report from our partners MovableInk.

The report also includes:

  • Which campaign types drive the most revenue. Welcome series, birthday promotions…?
  • Which targeting is most commonly used? Behavioural? Demographic? Contextual?
  • What metrics are used to determine campaign success
  • And much more!

 

Author's avatar

By Robert Jones

Robert Jones is a specialist in CRO, UX Research, insight and digital Marketing. He is CRO Analyst at Enjoy Digital. He has a Psychology Masters of Research, has run large digital marketing campaigns to build research panels and worked in insight roles for Vision Critical, ASDA and WhatUsersDo. He also managed all of Smart Insights member resources and published several guides including "How to conduct Persona Research" as well as contributing over 100 blog posts to the Smart Insights blog. When he isn’t working on marketing campaigns he is most likely eating authentic Italian food or planning his next short trip. You can connect with Robert on LinkedIn or follow him on Twitter.

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