Convert Quick Guides

Converting site visitors or users of social platforms to sale is the main goal of many site owners. We know it’s tough from the conversion rates statistics. Check out one of our Quick Guides to see how you can boost conversion rates and sales value for your site or clients’ sites.

Conversion optimisation

Conversion rate optimisation (CRO) isn’t only important for Ecommerce and transactional sites. Every site should have conversion paths to marketing outcomes which contribute to the business.

We’ll show you how to increase your conversion, no matter what your type of site through using the right measures and applying the right best practices.

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Digital marketing platforms

In the beginning, the web was just flat text and images accessed through desktop computers. In this section we cover emerging technologies and innovation.

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Digital marketing strategy

Your digital strategy provides a foundation for all of your tactical marketing to engage customers across the lifecycle of Reach-Act-Convert-Engage summarised in our RACE digital marketing planning framework.

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Ecommerce

Our content on Ecommerce focuses on techniques to increased sales from a range of transactional Ecommerce sites including retail (of course), travel and financial services.

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Email marketing

Some say Email marketing is dead. We’re sure there’s a lot of life in yet; it’s still a primary way of engaging customers and one of the most popular topics on Smart Insights.

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Goal setting and evaluation

If you don’t know where you’re heading, you’ll never know when you get there or whether you’re on track. Setting the right goals for digital marketing isn’t so easy, but our RACE framework should help you select the right goals.

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Google Analytics

Google Analytics is a fantastic tool, but to get the most from it and so get more commercial value from your Internet marketing needs careful setup. Our guides take you through the steps to customise it for your business.

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Marketplace analysis

Understanding your customers online is the first step to improving your results from online channels. Next, it’s benchmarking competitors and looking for partners to work with. We’ll show you how to audit your capabilities and identify the best commercial opportunities.

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Mobile marketing

Mobile marketing is massive already and forecast to exceed desktop Internet access in many developing countries. So every marketer needs to keep tabs on the opportunities of reaching their audiences via mobile and how to make their mobile sites and presences visible and accessible.

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Persuasion marketing

Creating usable sites is important, but an effective marketing site overlays persuasion to encourage visitors to engage and follow a journey to conversion. So understanding user psychology and knowing the persuasion principles we describe here is helpful.

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Social media marketing

You may have heard of this! It’s transforming marketing, for the better most would say. We’ll help you navigate social media with a strategic approach sharing approaches from the leading commentators and companies.

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User experience UX

The tools and techniques for creating a compelling user experience are constantly changing. With today’s websites and social networks offering interactivity and rich media we couldn’t have dreamt of a few years ago, there are great opportunities to produce an effective experience.

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Blog posts

Site conversion strategy
Dave Chaffey, February 16, 2012

Three paths to digital marketing optimisation Today, many companies are working on conversion improvement, but without an overall strategy which joins the different approaches together as part of an overall conversion strategy. The tools available in our toolbox break down …..

Customer conversion strategy Read more
An introduction to buyer personas
Guest Expert, February 9, 2012

Are you on first-name terms with your buyer personas? Do your marketing strategy meetings discuss ‘Jason’s’ likely reaction to the new launch, and why ‘Sharon’ is the target for the upcoming campaign? Experienced buyer persona users understand a buyer persona’s …..

Marketing personas Read more
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