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B2B customers need to purchase all sorts of products. Whether they're looking to restock the stationary cupboard or bring in a new suite of marketing tools, they need to be sure that you will be making the right choice for everybody involved.
This is where research from Forester & B2BecNews comes in useful for the businesses trying to sell their products and services. B2B buyers do have similar needs to your average e-commerce consumers placing significant emphasis on how easy the website is to use, fast delivery and the usual low prices. Most importantly the results of the survey show that B2B buyers place having access to credible product details above anything else.
This is good news for marketers who are responsible for the information on their websites as it is actionable via an audit of the info displayed on product pages. Is it accurate? Does it go into enough detail? Is it credible? Making changes to product pages could yield significant results with some more time dedicated to them. Can you afford not too?
Making changes to product pages could yield significant results with more time dedicated to them. Can you afford not too?
By Patrick Kelly
I'm the Senior Digital Marketing Manager at Smart Insights. I have spent many years working with both B2B and B2C brands to implement data-driven marketing strategies covering paid search, SEO, Social media and marketing automation. You will also find me catching up on the latest Marvel releases or playing the latest RPG.
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