Most popular posts

These are the most popular posts on Smart Insights:

Digital marketing strategy and planning Word template
Dave Chaffey, July 15, 2011

Using the RACE Planning System to get ahead in your digital marketing The first edition of my Internet, Marketing, Strategy and Planning book from 2000 contained a template for creating what we then called an Internet Marketing Plan. Ten long, but exciting years later, marketers are understandably even more hungry for guidance, given the importance of digital

Digital marketing strategy
What is the difference between efficiency and effectiveness marketing measures?
Dave Chaffey, January 24, 2011

Efficiency and effectiveness definition & explanation I think many would think efficiency and effectiveness are similar terms for measures. If so, think again, since you really need both types of measures when identifying the most suitable goals and measures to assess your marketing or business effectiveness. It’s fine to say the difference doesn’t matter especially, but

Defining goals and KPIs
Amazon.com case study
Dave Chaffey, January 16, 2012

A summary of Amazon’s business strategy and revenue model I’ve used Amazon in my books for over 10 years now since many companies, from startups and small businesses to large international businesses, can learn from their focus on the customer and the approach of using technology and analysis to improve results. It consistently outperforms other companies

Online business and revenue models
Digital marketing trends 2012
Dave Chaffey, January 3, 2012

12 digital marketing fundamentals to get right in 2012 At the turn of the year, it’s always worth reflecting on the opportunities and challenges ahead to help shape priorities for marketing. In a recent talk for AdTech London, I identified 12 marketing trends, available in the Slideshare embed at the end of the post. In this post I’ll highlight

Digital marketing strategyMarketing innovation
Digital marketing statistics 2012
Dave Chaffey, January 12, 2012

Most useful free UK,European,US,Global statistics resources for digital marketing Online marketers love statistics about digital marketing. They allow us to review customer adoption of the latest digital platforms and allow us to compare our performance against competitors. But which are the best, most reliable free and paid sources? Everyone has their favourites, but I thought it

Customer research & analysis
SWOT Analysis Diagram
Dave Chaffey, February 8, 2011

Our guide to creating a SWOT to improve your Internet marketing A SWOT analysis is an essential part of any business or marketing plan. It allows you to create a plan of action based not on what you’re interested in doing or on your gut-feel, but what you need to do given the situation in the marketplace.

SWOT analysis
Latest UK guidance for EU cookie law
Dave Chaffey, December 14, 2011

New detailed guidance for marketers released by the Information Commissioner Value/Importance: ★★★★★ Recommended link: 13th Dec 2012 update from ICO Our summary of the new cookie guidance Through 2011 we have written updates on this new privacy law, specifically how it affects cookie use on websites and how it affects analytics – that post showed an alarming drop in

Digital marketing laws
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