All posts by Expert commentator

This is a post we've invited from a digital marketing specialist who has agreed to share their expertise, opinions and case studies. Their details are given at the end of the article.

Expanding your affiliate program to the US the right way

The globalization of e-commerce, coupled with a growing American demand for British goods, has many U.K. retailers eyeing the U.S. market. And with global B2C e-commerce expected to reach $1.5 trillion this year, they’re not alone. Retailers across the world are tapping into this lucrative consumer base with sophisticated affiliate programs. With global retail affiliates like RetailMeNot, rewardStyle, and ShopStyle gaining in popularity, homing in on consumers who crave your products is becoming easier than ever. However, it’s important to note that not every retailer is ready for the competitive affiliate landscape across the pond as there are a number of differences you must consider when launching an affiliate program in the U.S. These include program management services, industry standards, compliance, and interactions with merchants and networks. Without a thorough understanding of how…

Introducing the 7 principles of engagement marketing

Just a few generations ago, the world of doing business was driven by face-to-face relationships.  Many of us have heard stories from grandparents who talked about their butcher or baker as if they were old friends. These unique and intimate relationships were powerful, built strong relationships with customers and ultimately drove customer loyalty. This concept was one of the main casualties of the digital revolution – as buying moved into online channels and a plethora of new tools and channels became available to marketers to help them to communicate with customers in a digital world. Databases were blasted, demand was generated and victory was achieved – in the short-term at least. But in today’s digital world, buyers are more becoming ever more empowered.  Steadily, buyers have acquired the power to define their own buying process so the days…

The Final day of our Successful Content Marketing Series

Successful content marketing is an "always-on campaign" – to do it right, you need to keep up an ongoing flow of content, so you’re always there when a prospect wants to join the conversation or asks a question that you have the answer for. Here are three easy ways to keep the content momentum going: 1. Explode your assets: When you create a big piece of content such as an industry report or an in-depth white paper, plan and structure it so that lots of little bits can be broken off and used independently in other channels to promote and amplify – tweets, blog posts, Google+ updates and so on. 2. Brainstorm series of ideas: Don’t just look for one-off ideas…

Evolution, not revolution is the pragmatic approach to Digital Transformation

Businesses of any scale can generate huge quantities of data from their analytics – most of it with the potential to improve performance. But to realize that potential, to action the actionable takes time, focus and budget. This research from the Smart Insights Managing Digital Marketing report shows that many businesses are conscious that they are not spending sufficient time on planning and optimization. In organisations who have yet to embrace data as a vital marketing tool, getting buy-in for the resources to make it happen can be challenging to say the least. As a digital transformation specialist, I often work with people at the start of their journey to a digital direct-sell business model. For them it represents a…

Understanding the pros and cons of Retina screens in email design

Children of the (higher) resolution - Every time I see an article or advert about Apple’s Retina Display, I have to force myself not to dismiss it as marketing guff and consider the relevancy. Let me explain. As an email designer, devices with a Retina display are a pain. When I open an email I have lovingly crafted they make my pin-sharp graphics look a touch blurry, and that’s guaranteed to upset any designer. In this article I look specifically at email design for retina displays, register for the free webinar with my colleague Darren for more insight on mobile design for Email. …

Day 4 of our 5 days of Successful Content Marketing Series with Sticky Content

Today’s the day you start generating ideas and populating your calendar. Hold a brainstorm. Sit round as a team, look at what the competition are doing, look at what you’ve done before, look at who you’re trying to reach. Start jotting things down on Post-its: literally anything that comes to mind. [Editor's note: Readers who don't know it, check out the Smart Insights Content Marketing Matrix which was designed for sessions to brainstorm content marketing]. At this point, no idea is a bad idea, but make sure you’re generating solid concepts and not simply coming up with themes. A good idea is specific, with a clear angle that can be summarised in a neat elevator pitch. A theme is an area you want to write about, perhaps many times. So…

Practical content marketing and profiling techniques to identify senior decision makers

Senior decision makers are increasingly reluctant to hand over their contact details when exploring potential solutions. You may have noticed how busy managers often omit their phone numbers from their email sigs! At the same time, the explosion in content marketing with the availability of detailed information online in a range of formats has enabled those seeking to use your products or services to carry out extensive research on you independently without booking a demo. There is now little need to book a demo, take a trial or speak to a salesperson when so much content exists online to inform their decision. Whilst these prospects are carrying out their due diligence research at distance, others who are at a much earlier stage of the buying cycle are seeking content that will inform and educate them. Whitepapers, videos, thought-leadership pieces and research are standard fare in any…

My top 10 tips to help you secure your digital marketing graduate job

There’s something nostalgic about looking back at your time at University – especially when looking to offer advice. Like that one time you were stranded in the library preparing for your last exam. Or the time you were rushing to print your coursework and realised you had run out of print credits. Frustrating at the time, but when you look back, there’s always a lesson learnt. University offers so much, yet it’s often under utilised by students. This is sometimes only realised by graduating students when it’s too late to seize those opportunities. So this is me, who has been there, done that, passing the baton of advice on to any Under-grad or Post-grad students who may be considering their future in digital marketing. The following tips are lessons I…

How to avoid those typical PR blunders

PR, like many parts of digital marketing, can be a numbers game. You try different pitches to different publications and hope that something works. Along the way, you make mistakes and you learn from them. Below, we’ve spelled-out five of the most standard mistakes of PR outreach so you can avoid making them.  Mistake #1: Thinking news will come to you It can be exhausting, but in order to get coverage, you need to seek it out. And today, there are more tools available than ever for low-budget, reduced-effort PR outreach campaigns. 'Info' and 'tip' lines are freely available online and more effective than you probably think, too and social platforms like Twitter or LinkedIn or software-as-service like MuckRack provide an opportunity to get in touch directly with people you might otherwise never have had access…

An interactive map for your new digital marketing job role

Do you know where your digital skills and passions lie, but aren't sure which digital marketing role to target? NeoMam Studios have produced a fun infographic to help you map out your skills with suggested roles. Although it references apprenticeships it also prompts thoughts about the right type of role for more experienced digital marketers This will be a useful tool to use in conjunction with our recently updated Digital Marketing Job Descriptions and Roles Template to guide you through the digital jobs maze to find what is right for you or to build up a role specification for a new digital specialist in your team. As  you clickthrough you will have the chance to click onto the 4 skills at the end of your mapping and be…
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