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Customer acquisition strategy presentation

Author's avatar By Dave Chaffey 30 Nov, 2011
Essential Essential topic

8 questions to review your acquisition strategy in 2012

This is a new deck with some new examples for a keynote presentation at the Fusion Marketing Experience in Belgium on 2nd December 2011 programmed by the excellent J-P De Clerck.

I talk about how to find new customers, especially at a time when there's pressure on budgets. As always, my ideas are informed by the latest data and show practical examples of implementing the ideas.

It's structured around these questions to ask about acquisition:

Q1. Does your brand have personality + OVP?

Q2. Mix = are you investing your time/money wisely?

Q3. Is our publishing process effective?

Q4. How do we make online campaigns moreengaging?

Q5. Is your business “social by design?

Q6. Are your practicing “deep SEO”?

Q7. Are we siloed or multichannel?

Q8. Are you “competing on analytics?”

Author's avatar

By Dave Chaffey

Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. 'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here. Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Please connect on LinkedIn to receive updates or ask me a question.

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