Web design personas
Dave Chaffey, March 8, 2011
An introduction to using marketing personas to create more customer-centric websites
Creating marketing personas of website visitors is a powerful technique for helping increase the usability and customer centricity of a web site as part of a user-centred design (UCD) process. I’ve been a big fan of using personas since around 2003 I was introduced to
Customer research & analysisMarketing personas
An introduction to buyer personas
Guest Expert, February 9, 2012
Are you on first-name terms with your buyer personas?
Do your marketing strategy meetings discuss ‘Jason’s’ likely reaction to the new launch, and why ‘Sharon’ is the target for the upcoming campaign?
Experienced buyer persona users understand a buyer persona’s power to generate great insight and high confidence in marketing and business decisions; transforming a marketer’s ability
Marketing personas
More advice
Guest Expert, February 9, 2012Are you on first-name terms with your buyer personas? Do your marketing strategy meetings discuss ‘Jason’s’ likely reaction to the new launch, and why ‘Sharon’ is the target for the upcoming campaign? Experienced buyer persona users understand a buyer persona’s …..
Marketing personas
Read more
Dave Chaffey, March 8, 2011An introduction to using marketing personas to create more customer-centric websites Creating marketing personas of website visitors is a powerful technique for helping increase the usability and customer centricity of a web site as part of a user-centred design (UCD) …..
Customer research & analysis
Read more
Marketing personas
Read more
More advice
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