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Managing social media for international marketing [infographic]

Author's avatar By Dave Chaffey 23 Jul, 2012
Essential Essential topic

New research shows social media use maturing in large companies

International brands who have a presence in many countries have a bigger challenge in managing social media marketing than companies who focus on a single market.

The Third Annual Burson-Marsteller Global Social Media Check-up reviewed 100 companies in the Fortune Global 100 for their use of popular social networking platforms including: Twitter, Facebook, YouTube and, for the first time, Google Plus and Pinterest.

Companies were located as follows:

  • U.S. = 29 companies
  • Europe = 45 companies,
  • Asia-Pacific = 23 companies
  • Latin America = 3 companies

Here's what I took from the infographic:

  • Section 1. c 10 million social mentions a month. That's around 100,000 mentions per brand per month.
  • Section 2. Branded YouTube content is increasing with 79% having a branded YouTube channel with an average of 2 million views.
  • Section 3. A relatively good level of engagement (79%), response (70%) and updating (93%).
  • Section 4. Multiple accounts target audiences by geography, topic or service - this has doubled in a year, but still only around 10 for Facebook and Twitter.
  • Section 5. Slower response to Google+ with 48% having a Google+ Page and 25% a Pinterest page.

Full details on this research available here:

Burson-Marsteller Global Social Media Check-Up 2012 from Burson-Marsteller
Author's avatar

By Dave Chaffey

Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. 'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here. Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Please connect on LinkedIn to receive updates or ask me a question.

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