Posts by Robert Jones
Robert is Research Analyst at Smart Insights, he works on member research, improving user experience of the Smart Insights site, our partner research reports and helps produce our member content. He is a member of the Market Research Society (MRS) and has over 5 years experience in Insight and UX.
Chart of the day: Dark posts are mot expensive than boosted posts on Facebook, whilst boosted posts are shared more. Research has found that dark posts have less interaction and cost more than boosted posts. Dark posts are a term …..
Chart of the day: Analysis of email errors and subject lines suggest Monday is the worst day for email sending In a study by Boomerang App in late 2016, Monday is found to be the day to avoid sending emails The …..
Chart of the day: most users find their favourite brands on Snapchat by searching for their username The research by Snaplytics shows that most Snapchat users wanted to engage with brands and actively seek them out on Snapchat The latest …..
Pizza Express are embracing chatbots in their social media – how easy was it for us to book a table and what are the implications for other E-commerce sites? Pizza Express have launched a new chatbot on Facebook Messenger, they …..